HOW MUCH IS SHIPPING?
We offer Free Shipping within Australia on all orders over AUD29.00.
All other countries Worldwide incur a flat-rate shipping charge of AUD19.95 per order.
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
Your order will be shipped within 48 working hours from the time of purchase. All orders are sent via tracked shipping and you will receive email notification of dispatchment and your tracking ID.
via Australia Post and/or Amazon Fulfillment Services: 3-5 working days for major centres after order processing. Orders may take longer to WA, NT and Rural areas - see Australia Post website for regular shipping expectations to your area (from Sydney).
Regular International: 10-20 working days.
Please note the timeframe of 10-20 business days for international orders is given as a guide only and may be subject to change due to customs delays and unexpected events. Please note that an additional 5 working days needs to be allowed for any customs/delivery delays by your customs local services.
Note: We have extended International shipping time to take into account challenges presented of late by Covid-19. You may find that items often times arrive much sooner.
DOES MOMMACHI SHIP INTERNATIONALLY?
Yes, you can order and receive your favourite mommachi gear from any country in the World.
WHAT DO I DO IF THERE WAS A MISTAKE IN MY SHIPPING ADDRESS?
IN WHAT CURRENCY ARE THE PRICES LISTED?
All mommachi items are listed in Australian Dollars (AUD).
WILL I HAVE TO PAY ANY DUTIES AND TAXES ON TOP OF MY ORDER?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that mommachi does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by mommachi, please contact your local customs office to find out more information if you are unsure of the charges.